We provide the best price for our goods so there won’t be any negotiable purposes. All the prices listed are exclusive of postage (peninsular/semenanjung Malaysia only) and taxes, unless described in any page or during checkout.
Kindly inform that every batch of PRE-ORDER needs at least 2-3(Malaysia) & 4-5(Singapore/Brunei) working days to reach our customer.
Please make payment within 2 days after checkout. Otherwise the order will be considered cancelled by the customer.
If your payment via bank Cash Deposit Machine exceeds the amount payable (Exmp.: Amount order is RM36, over bank in RM40), please email to us your order number, account number, bank name, your name together with a copy of the payment . We will refund the overpaid within 5-7 days. *Malaysia only*
Once paid, any transaction is not allowed to cancel. Any request for refund will not be entertained.
Please take note that the color of the items you see on a computer screen may not be exactly with the color of the real goods. So, we can not guarantee the accuracy of the color of your choice.
All GOODS SOLD IS NOT RETURNABLE OR EXCHANGEABLE OR REFUNDABLE, except as stated below. Please be informed the fact that most minor problems can be easily fixed.
If the goods ordered are suddently out of stock due to any technical issues (such Incidentally, your order with physical buying by customers in our physical boutique are at the same time), you can return it for exchange with other items or get a refund. The returns costs are borne by the buyer.
We will make sure that the items you order will be reviewed precisely the same as what you order. If the goods ordered are not the same as buying records and confirmed, you can return it for exchange with other items or get a refund. This conditions are only valid within 3 days of receiving the goods provided it is UNWORN, UNWASHED, UNALTERED, UNSCENTED condition with ALL TAGS ATTACHED. If there are any price differences, you have to top up the difference. The returns costs are borne by the buyer.
Hijab, headgear and accessories cannot be exchanged or refunded.
We absolutely intend that your items will arrive to you in good condition. We have no power or knowledge if your item is damaged in mid delivery. Please contact the delivery company as stated during checkout for more information.
We are serious about business, and looking for serious buyer too.
All stocks are available subjected to ‘First Come First Serve”. Just place your order and i will get back to you as soon as possible!!
The packages are sent via Pos Laju(Malaysia) & EMS(Singapore & Brunei). You will receive a confirmation email from butikdelimamoda.com.my once your order is placed. Once your order is then dispatched you will receive an email from butikdelimamoda.com.my with your parcels tracking information.
Orders received before 12pm on a business day are shipped the same day & after 12pm on a next business day. Purchases made on weekends and public holidays are processed and shipped the following business day.
If you are not home at time of delivery, you will be left a calling card and your parcel will be redirected to your local Pos Laju Collection Office(Malaysia) / Brunei Postal Service Dept.(Brunei) / Speedpost(Singapore). Please take your calling card and your ID Card to the Collection Office as stated in the calling card for collection.
Estimated deivery times are to be used as a guide only, and do not take into account any possible delays. We accept no responsilbity for any loss or damage to goods occuring in transit.
If you have not received your package within 3 business days of placing the order, please contact us at [email protected] with your full name and order confirmation number or call/Whatsapp us at the contact number given on the page below.
Please note orders are shipped within 12 to 24 hours or the next business day if placed on the weekend or public holiday.